Applying Customer Support principles for creating edtech systems

The Ramblings of a New K–12 EdTech Leader

Watch in real-time as a Customer Service leader makes a career pivot.

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  • Musings of a K–12 EdTech Rookie
    By Ben Meredith • April 1, 2026
    I am an expert in Customer Support. I’ve spent decades perfecting systems for managing CX teams for software companies large and small. In certain small tech circles, my name is synonymous with…
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